Express debt collection is a Lowell service intended for the collection of individual invoices. You can submit a claim for collection under an assignment-specific agreement. This means that you do not need to sign any continuous service agreement with us, and you can apply the service to individual invoices, as you need. The express collection service does not include any activation fee or fixed costs.
Invoicers should start using collection services after their invoice has fallen due and the customer has not paid it, regardless of a payment reminder. You can assign an invoice sent to a consumer or company to express debt collection after it has fallen due and a written payment reminder has been sent, and the customer has not filed any customer complaint regarding the invoice.
In the case of consumer claims, Lowell will send a demand for payment to the consumer customer immediately on the working day following the registration if at least 14 days have passed from sending the payment reminder. For undisputed business claims, Lowell will send a draft to the corporate customer on the working day following the registration if at least seven days have passed from sending the payment reminder and the payment reminder included an indication of a notification period of at least seven days.
